I commit to protecting your privacy.

The contact details I hold about you, such as your telephone and/or email address, are retained solely to communicate with you in response to initial enquiries or regarding appointments. I will not contact you for any other purpose, and I will not disclose this data to anyone. My phone and email accounts are password-protected.

The appointment data I hold, i.e., your code name (a pseudonym) associated with a specific day and time in my diary, a note indicating whether you attended, and another noting whether you paid, are used to manage my working day and form the basis of my accounting records. My diary or accounting records cannot identify individual clients and supervisees.

I consider contact and appointment data to be basic records that I keep for three years before destroying them securely.

My therapy notes (on paper, not on the computer) are limited to the answers you provided in my original assessment at the start of our work together and occasional reminders to myself of topics covered or that need to be covered. I keep these notes throughout therapy as an aide-memoire to ensure that the work progresses toward your stated goals. I now retain therapy notes for 7 years after treatment as required by my insurance provider. Thereafter, I have no obligation or need to retain them, so I securely destroy them.

Any notes I take about my supervision do not identify clients or supervisees.

All information from which you can be identified, including your ‘signed’ working agreement, is kept in a locked metal cabinet.

You have the right to access the information I hold about you and to rectify any inaccuracies. You also have the right to request that I delete any information I hold about you, except for what is necessary for my business accounting and tax obligations.

If you wish to complain about how I handle your data, please speak to me (the “data controller,” Gill Sweeting) first. If I cannot resolve your complaint satisfactorily, you may contact the Information Commissioner’s Office at https://ico.org.uk/concerns/handling/ or by telephone on 0303 123 1113.